Webinar
Re-Thinking Service Levels in Automotive
How to Protect Customers and Cash in a Low-Turn, High-SKU Business
Service levels shouldn’t be a guessing game. In today’s automotive aftermarket, distributors are under constant pressure to improve availability, without tying up more cash in slow-moving inventory.
During this on-demand panel discussion, automotive supply chain leaders unpack why traditional service-level targets often backfire and how leading distributors are rethinking where service truly matters to protect both customers and working capital.
If you’re balancing fill rates, inventory risk, and executive expectations, this session is for you.
Watch On-Demand
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Service levels sit at the heart of friction between sales, supply chain, and finance, yet most automotive distributors still rely on metrics that don’t fit a low-turn, high-SKU reality.
In this session, you'll learn how automotive distributors are:
- Rethinking service levels as availability becomes a competitive differentiator
- Identifying where service actually drives value, and where it increases risk
- Seeing why fill rates can look "good" while inventory exposure grows
- Understanding the real tradeoff between customers and cash
- Moving away from one-size-fits-all targets toward more intentional service strategies
This isn’t about perfect service everywhere. It’s about deciding where service truly matters. Watch today to hear how automotive distributors are getting it right.
Featured Speakers
Ted Hughes
Exec Director of Community Engagement at AWDA
AWDA
Stephanie Hunn
Senior Manager of Planning at ISN
ISN
Jeff Ritter
Director, Lifeline at Blue Ridge
Blue Ridge
SUPPLY CHAIN INTELLIGENCE
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